Last updated: 06 August 2026
This Privacy & Cookie Policy explains how Pink Flamingo Cleaning Services (“we”, “us”, “our”) collects, uses, and protects personal data, and how we use cookies and similar technologies on https://pinkflamingocleaningservices.com/ (“our website”).
1. Who we are
Pink Flamingo Cleaning Services provides professional cleaning services. When you use our website or contact us, we may process information that can identify you (“personal data”).
2. What personal data we collect
We may collect the following categories of personal data:
- Contact details: Name, email address, phone number, and any information you include when you contact us via forms, email, or phone.
- Service-related information: Address of the property to be cleaned, preferred dates and times, and details about the services requested.
- Technical and usage data: IP address, browser type, device information, pages visited, time and date of visits, and other usage data collected through cookies and similar technologies.
3. How we use your personal data
We use your personal data for the following purposes:
- Providing services: To respond to enquiries, provide quotes, schedule and deliver cleaning services, and manage customer relationships.
- Communication: To contact you about your enquiry, booking, or to send important service-related information.
- Improvement and security: To monitor and improve our website, ensure its security, and understand how visitors use it.
- Legal and compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
4. Legal bases for processing
We process personal data where one or more of the following legal bases apply:
- Contract: Processing is necessary to provide our services or take steps at your request before entering into a contract.
- Legitimate interests: Processing is necessary for our legitimate business interests (for example, improving our services and website), and these interests are not overridden by your rights.
- Consent: Where required (for example, certain marketing or non-essential cookies), we rely on your consent, which you may withdraw at any time.
- Legal obligation: Processing is necessary to comply with applicable laws and regulations.
5. How we share your data
We do not sell your personal data. We may share it with:
- Service providers: Trusted third parties who help us operate our website, deliver services, or support our business (for example, hosting providers, IT support, or booking tools), under appropriate data protection agreements.
- Legal and regulatory bodies: Where required to comply with law, respond to legal requests, or protect our rights.
6. International transfers
If we transfer personal data outside your country or the European Economic Area (EEA), we will take appropriate measures to ensure an adequate level of protection, such as using standard contractual clauses or equivalent safeguards.
7. Data retention
We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. When data is no longer needed, we will delete or anonymise it.
8. Your rights
Depending on applicable law, you may have the following rights regarding your personal data:
- Access: To request a copy of the personal data we hold about you.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of your data where there is no compelling reason for us to keep it.
- Restriction: To request that we limit how we use your data in certain circumstances.
- Objection: To object to processing based on legitimate interests or direct marketing.
- Data portability: To receive your data in a structured, commonly used format where applicable.
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us using the details provided on our Contact page or elsewhere on our website.
9. Cookies and similar technologies
Cookies are small text files stored on your device when you visit a website. They help the site function properly, remember your preferences, and understand how visitors use the site.
We may use the following categories of cookies:
- Strictly necessary cookies: Essential for the operation of our website, such as enabling basic navigation, security features, and access to secure areas. These cookies do not require consent.
- Performance and analytics cookies: Help us understand how visitors use our website (for example, which pages are visited most often) so we can improve content and user experience. Where required by law, these cookies are only set with your consent.
- Functionality cookies: Allow the website to remember choices you make (such as language or region) and provide enhanced, more personal features.
- Marketing and third‑party cookies: If used, these may be set by third‑party services integrated into our site (for example, maps, booking tools, social media plugins, or advertising networks) to build a profile of your interests and show relevant content or ads on other sites. These cookies are only set with your consent.
10. Managing cookie consent
When you first visit our website, you may be presented with a cookie banner or pop‑up that allows you to accept or reject non‑essential cookies. You can change or withdraw your consent at any time by:
- Adjusting your preferences in the cookie banner or settings tool (where available); and/or
- Changing your browser settings to block or delete cookies.
Please note that blocking or deleting certain cookies may affect the functionality and performance of our website.
11. Managing cookies in your browser
Most web browsers allow you to control cookies through their settings. These settings are usually found in the “Options”, “Settings”, or “Preferences” menu. For more information, refer to your browser’s help section.
12. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Third‑party websites
Our website may contain links to third‑party websites or services. We are not responsible for the privacy or cookie practices of those third parties. We encourage you to review their privacy and cookie policies when you visit their sites.
14. Changes to this Privacy & Cookie Policy
We may update this policy from time to time to reflect changes in technology, law, or our services. Any updates will be posted on this page with a revised “Last updated” date. We recommend checking this page periodically to stay informed.
15. Contact us
If you have any questions about this Privacy & Cookie Policy or our data practices, please contact us using the details provided on our Contact page or elsewhere on our website.